Privacy Policy
Supernova Gaming respects you and your data as well as how your data is used. We will absolutely never sell your information and/or data. Thank you for trusting that we will use your data as promised and will never exploit it.
By using the Supernova Gaming website, you agree to our privacy policy which is described below.
Section 1: What information do we collect and why?
We collect all information which is provided by you. Any information you enter on the store, we receive. When you visit a page, we collect which page you visited. This helps us determine what pages/products are working and what are not or need to be changed. For example, if we see a page is not popular, we may use that information to modify or remove the page. We allow you to opt out of certain information, or do not collect information unless you willingly subscribe to it. We also collect information about what is searched, or if you visit a product page or blog post.
When purchasing a PC/Accessory/Anything on our site, we collect information such as: Credit Card Number, Email, Name, Street Address, City, Zip Code, and Phone Number. This is information needed for payment. We do not receive a full Credit Card Number, as we use 3rd party credit card processors to ensure your data is as safe as possible. We are system builders, not credit card processors.
Similar to other websites, we collect Cookies. Cookies are essentially a small file/program which is saved to your PCs temp storage. It will keep track of your shopping habits to help us give you a more personalized expiereince. These are also used for advertising purposes. If you do not want your digital cookies to be collected, do the following: Go to your web-browsers toolbar, go to settings, then search for cookies. Once you find cookies, select to block them. If this does not help, use the “Help” tab on your browsers toolbar to find out how to block cookies. We will never sell your cookies to a third party, meaning any data and cookies you give us, stays with us.
Our software (K87 Gaming Software) is not programmed to take data from your personal PC and will not continuously run in the background. Installing the software will not collect data from anywhere on your system and will not send data to us. The only information we receive is when it is downloaded, and we do not receive who downloaded.
We collect your PCs IP Address. An IP (Internet Protocol) is used to communicate over a network. This identifies what computer or network you were using and is essentially a digital address. We collect this information for various uses. We use this to help us gauges where our customers are, if they are within our target market (United States/Canada), as well as determine if it is a security threat. For example, if we receive a card payment from another country but the card should only be used in the US, the card will decline.
Information collected from you may be shared with other parties which are necessary. This includes your address to the shipping company, your credit card information to the bank or card processor (Affirm, Stripe, Woocommerce, etc.). Despite having access to your information, they are only intended to use it for their given purpose, such as delivering a package or accepting payment.
By subscribing to our newsletter, we will send you company updates, offers, news, and more depending on what you subscribed to. These offers may include special discounts, or company updates. This is completely your decision to sign up for. We allow you to cancel notifications at any time. If you recently opted out, and still receive an email, please contact us as soon as possible as this could be an error with our unsubscribe email button not passing the data correctly. Our newsletters may have affiliate products in them
We collect sage information, which includes information in which how this site (www.SupernovaGamingPC.com) is interacted with. This includes visited pages and length of stay. This helps us determine which webpages need to be changed or removed. If you visit any link (such as social media, youtube, amazon, etc.) or a link which is not a SupernovaGamingPC.com page or subpage, this policy does not extend to it. Please review their Privacy Policy, as we are not responsible or have any control over what other websites utilized your data form.
If you read our Blog, we have an Affiliate warning. We may earn commission of of recommended products when you click on our link to that product. This does not change our recommendations. This works by the website providing us a unique link and you clicking on that link. We do not sell information to them to get paid from them. We get paid via the unique link ID that they send to us and not via the use of a sold cookie.
Your information is used for purposes listed above, and is always completely safe with us.
Section 2: What do we do to protect your information?
We use HTTPS across our entire website (www.SupernovaGamingPC.com). HTTPS stands for Hypertext Transfer Protocol Secure. The difference between HTTP and HTTPS is that HTTPS is used to encrypt data which is being transported to different places. Encryption essentially takes readable text and converts it to an unreadable format. The other end has the digital key which can decrypt the message, however a human cannot read this especially not without the key. THis is important as when entering any information, especially sensitive information, without HTTPS anyone on the network with a packet sniffer tool can steal the information. With HTTPS, it cannot be read and will only appear as random text and symbols. This stops your data from being stolen on a network.
We use a firewall, as well as multiple anti-virus software’s to defend against possible attacks. For security reasons, we cannot explain which ones or at what tech layers. These may use your IP address to prove you are who you say you are and may use other information to either block or allow you on our site and allow you to purchase something.
If needed for order confirmation, we can only reveal the last few digits of a credit card, as we do not even receive a full credit card number. To get this information you must prove to us that it is yours to start with.
Supernova Gaming is run by Computer Engineers with backgrounds in Cyber Security, Software and Hardware. We take digital security extremely seriously. No system is 100% safe from being attacked, however we take every precaution to defend against possible threats which also extends to data we collect from you.
Section 3: What do we do if there is a security breach?
Despite taking extra precautions, it would be naive to think a data breach is completely impossible. In the event of a Security Breach or leak, we will immediately inform all users exposed and delete all critical information we have on all customers. Although this has never happened, it does not mean it will never happen. If you ever received a suspicious email that came from us, please do not open it and contact us immediately to inform us to verify if it is truly from us or if the mail is spoofed.
We always recommend using strong passwords, and use completely different passwords on our site (and others) from what you use for your banks, emails, and other sensitive accounts.
Section 4: Your choice to Opt-in or Opt-out
It is your choice to subscribe to our newsletter, and you have the option of unsubscribing at anytime. It is also your choice to create an account, share your email, or enter any data on our website. If you do not want to share information with us, or want us to delete your account and all information associated with it, you may do so at anytime. If you cannot find where to do it yourself, please contact us so we can further assist.
We completely respect and understand if you decide to have your data/information deleted from the Supernova Gaming website. We will get back to you to confirm on successful data deletion. We will also try to remove any data from our backups, however this may be difficult or even impossible.
Section 5: What third party will get my data?
The third parties that will get your data are any necessary parties which will only get required information. This means banks, credit card processors, shipping companies, and any other company which is vital to the operation of Supernova Gaming and vital to completing your order. We will absolutely never share your data unless specified above and will never sell your data. We may send data to third party websites for affiliate links and programs, however generally these work off of unique link IDs as opposed to cookies. Those websites may use cookies to track you, however we do not in relation to any links you click on.
Section 6: Under the age of 18
We do not sell or recommend any products/devices to anyone under the age of 18 to our knowledge. If you are under 18, please ask a parent or guardian. Any person under the age of 18 cannot legally agree to Terms & Conditions or Privacy Policy without parental/guardian guidance. This site or anything within is not targeted towards children or anyone under the age of 18.
Section 7: Contacting Supernova Gaming
When you contact Supernova Gaming, we will not keep track of the email you used to contact us with. This includes the email submitted on any form which you may fill in. If there is an email chain between a customer and Supernova Gaming, we will only keep the email within the mailing app and not within our system. The only reason we may keep an email is for business inquires, partnerships, or warranty work.
Section 8: Agreement
By using the Supernova Gaming website, you agree to our Privacy Policy which is described in this page.
We reserve the right to modify our policy if needed. IN the event of a modification, there may be a notice.
Section 9: Cookie Notice
We use Cookies to track affiliate links and website usage. Upon clicking an Affiliates link, we use a Cookie which will last for thirty (30) days on your device. This allows us to track who referred the customer that made a purchase. Without this cookie, we would not be able to pay affiliates their deserved commission payment, as we would not have tracking or record of it. We collect cookies for marketing purposes, in the form of Google’s Google AdSense (Google Ads Tag, GA4 Tracking) and occasionally Facebook Pixel.
Section 10: Email & Contact Notice
By checking out with Supernova Gaming, you agree that we may email you regarding your order. We may email you to check how you are enjoying your product, as well as send you an email invoice and receipt of your product. You may also receive updates regarding your order or communications about your order. We may contact you via phone or email regarding your order. This includes but not limited to Custom PCs, Ready to Ship Builds, Accessories, Custom work, Build Updates, and more. Depending on we receive your contact information will vary the ways we contact you. If you subscribed to the newsletter, we will contact you about the newsletter. Purchase something and we will contact you about your order (order confirmation, receipt, etc). Create a user account and we will contact you to activate your account, reset password, and more.
Section 11: User Accounts
By making a user account, you agree to share your email information with Supernova Gaming. Your email for your account will not be sold to any third party, however we may send you upgrades regarding policy changes. Your email, password, and information is protected. By giving us your email for a user account, you are not subscribing to our newsletter, however you do agree to receive emails from us.
